Frequently asked questions
Can’t find it here? Call or text (717) 330-7700.
Visiting the shop
Where are you located?
467 Hershey Rd, Elizabethtown, PA 17022. That is PA-743 on the north side of Elizabethtown, a short drive from the PA-283 interchange. Get directions.
What are your hours?
Monday through Friday 9 AM to 7 PM, Saturday 9 AM to 3 PM. We are closed on Sunday.
Do I need an appointment?
Walk-ins are welcome for oil changes, quick checks and car shopping. For repairs, diagnostics and detailing, booking ahead or calling first gets you in faster and makes sure we have time set aside.
What forms of payment do you accept?
Cash, checks, credit cards, debit cards and NFC mobile payments like Apple Pay and Google Pay.
Is there somewhere to wait?
Yes. You are welcome to wait at the shop during shorter jobs, and we have a gender-neutral restroom for customers.
How do I reach you?
Call or text (717) 330-7700, email sales@autrixautogroup.com, or use the contact page.
Service & repair
What makes and models do you work on?
All of them. Domestic, Asian and European cars, trucks, SUVs and minivans. If you have something unusual, call and ask.
Will I get an estimate before you do any work?
Yes. We diagnose the problem, explain what we found and give you an estimate. Nothing gets repaired until you approve it, and we call before doing anything beyond what you approved.
Can I bring my own parts?
Ask us. It depends on the part and the job. We will tell you up front what we can do.
Can I get my old parts back?
Yes. Just let us know when you drop the car off.
Do you work on business vehicles?
Yes. See our fleet maintenance page for how we keep company cars, vans and trucks on the road.
Detailing
What is included in a full detail?
A deep clean of the interior and exterior: vacuuming, shampooing, surfaces and glass inside, plus washing, decontaminating and protecting the paint outside. See auto detailing for details.
How long does a detail take?
It depends on the size and condition of the vehicle. Most full details take a good part of the day. We will give you a time estimate when you book.
Can you remove pet hair and odors?
Yes. Pet hair, spills, stains and odors are part of our interior detailing. Heavy cases may take extra time.
Should I detail my car before selling it?
Usually, yes. A clean car shows better and can help it sell faster.
Still have a question?
Call or text us, or book online.